DNA's - Did not attend
Danson Family practice prides itself on providing our patients with good and rapid access to appointments.
Over the last few months it has been noted that a proportion of patients are booking appointments but not attending.
The vast majority of patients are excellent at keeping their appointments. However there is a significant minority of patients that do not attend (DNA). With this in mind consistent non-attendance of appointments will result in patients being removed from the practice list.
How to manage your appointment.
When you book your appointment please make it on a day and time that you will be able to attend.
Make a note of the date and time in your diary, calendar, or somewhere.
If you are held up or unable to attend then phone and cancel or re-book the appointment.
We offer a text message reminder service. Please provide an up to date mobile number.
Many thanks for your help with this