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DNA's - Did not attend

Danson Family practice prides itself on providing our patients with good and rapid access to appointments.

Over the last few months it has been noted that a small proportion of patients are booking appointments but not attending.

The vast majority of patients are excellent at keeping their appointments. However there is a significant minority of patients that do not attend (DNA)

How to manage your appointment.

 When you book your appointment please make it on a day and time that you will be able to attend.

 Make a note of the date and time in your diary, calendar, or somewhere.

 If you are held up or unable to attend then phone and cancel or re-book the appointment.

We offer a text message reminder service. Please provide an up to date mobile number.

Many thanks for your help with this

 
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