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Contact Us Online

Important Notice

Please note Dr Mubarik is leaving the practice on 1st July 2022. All other services within the practice will remain unchanged and we are running as usual. If anybody would like to fill in a feedback questionnaire for Dr Mubarik please email at: dansonfamilypractice@nhs.net  

Important Notice - Change of Practice Name

Please note we have changed our practice name from Danson Family Practice to MD Family Practice. All other services within the practice will remain unchanged and we are running as usual.

Welcome to MD Family Practice at Werneth Primary Care Centre

We are a family practice providing high quality personal primary care for an increasing number of patients in the Oldham area. We pride ourselves on offering a professional and efficient service to our patients and continuously strive to improve our services.

We have a purpose built premises which has suitable access for disabled patients.

Pausing Elective Care in Greater Manchester (4/1/22)

Hospitals in Greater Manchester have made the difficult decision to pause some non-urgent surgery and appointments due to the rising impact of COVID-19.

Patients who will be affected by this will be contacted by the hospital as soon as possible.

If you are not contacted by the hospital, please assume your treatment is continuing as planned. There is no need to contact the hospital or your GP practice for this information.

We understand how disappointing this will be for patients who have appointments or procedures affected, especially those who have already waited for some time, and we know people will be worried.

This is a temporary measure, and the aim is to impact the fewest number of patients. The situation will be reviewed on a regular basis so that procedures can resume as soon as possible.

Urgent treatments and cancer operations will continue to be prioritised and hospitals will continue to work together across Greater Manchester to care for patients so that everyone who needs urgent care and treatment, gets it.

Anyone waiting for treatment can find advice and support on the Greater Manchester While You Wait website (whileyouwait.org.uk). Here you will find information and advice on how to manage your physical and mental wellbeing while you wait.

This is a difficult decision and one that has not been taken lightly, but we’ve done it so we can keep people safe, can maintain the very best infection control measures, can make sure we deploy staff to where they’re needed most and can keep looking after people who need urgent and emergency care, including cancer treatment.

We would urge anyone with health concerns to continue to come forward for help and treatment in the usual way, using their local emergency department only for serious illnesses or injuries. A reminder that NHS 111 can help if you have an urgent medical problem and aren’t sure what to do. Call 111 or visit 111.nhs.uk.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

For more information please see the complaints leaflet below:

Complaints Leaflet

Did Not Attend (DNA) Policy 

The practice will not be able to help all our patients if we have to lose a lot of time with missed appointments from the patients. If patients Do Not Attend an appointment at the practice without reason or warning they will initially receive a first warning letter. If they DNA again a 2nd letter will be issued and will result in removal from the practice register. Parents get the warning letter for dependant children. Please help us to reduce the DNA's. 

Important Notice – COVID 19 Booster Vaccine Information 

A coronavirus (COVID-19) booster vaccine dose helps improve the protection you have from your first 2 doses of the vaccine.

It helps give you longer-term protection against getting seriously ill from COVID-19.

Who can get a COVID-19 booster vaccine

Booster vaccine doses will be available on the NHS for people most at risk from COVID-19 who had their second dose of a vaccine at least 6 months ago.

Eligible people are:

  • People aged 50 and over
  • people who live and work in care homes
  • Frontline health and social care workers
  • People aged 16 and over with a health condition that puts them at high risk of getting seriously ill from COVID-19
  • Carers aged 16 and over
  • People aged 16 and over who live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)

People who are pregnant and in 1 of the eligible groups can also get a booster dose.

Where to get the booster vaccine

The NHS will let you know when it's your turn to have a booster dose. It's important not to contact the NHS for one before then.

When you are contacted by the NHS, you will be able to book your booster appointment locally at The Dinwoodie Centre at The Royal Oldham Hospital, a variety of local pharmacies or the Greater Manchester’s regional vaccination centre at the Etihad Campus in east Manchester. Booking will be done via the national booking system or by calling 119.

For clinics dates and times at the Dinwoodie Centre and pharmacy locations, please visit the Oldham Council website here

COVID-19 booster vaccine and flu vaccine

Most people who can get a COVID-19 booster vaccine are also eligible for the annual flu vaccine.

If you are offered both vaccines, it's safe to have them at the same time.

Find out more about the flu vaccine

For all available vaccine sites across Oldham and more information, please visit - www.oldham.gov.uk/vaccine.

Important Notice – Face masks

In response to recent Government guidelines (www.gov.uk/public-advised-to-cover-faces-in-enclosed-spaces), we are asking that patients continue to wear a face mask or covering when attending the practice. This is to ensure our PPE levels remain safe for the foreseeable future.

Below is a link to the GOV.UK website, with instructions for how to make masks at home: www.gov.uk/how-to-wear-and-make-a-cloth-face-covering

Face coverings have 2 benefits:

  • It can potentially stop the spread of droplets from an infected person to others. So, if you cough or sneeze, it catches the droplets.
  • It is a reminder not to touch your own face or mouth. (It is important to also remember that if you keep touching your mask this can result in “hand to mouth” transmission of the virus).

Please remember that social distancing and effective hand washing are the best ways of protecting ourselves and each other and face masks are not a replacement for this.

Thank you for your cooperation and understanding.

COVID-19 Restrictions Update

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From the 19th July nothing will change at the surgery - patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre covid (face to face, by phone, by e consult and by video), not counting vaccinating most of the adult population twice in the last 6 months.

Oldham now has the highest rates of Coronavirus infection in Manchester and one of the highest in the country. Please help us to keep you safe!

Named Accountable GP for all of our patients

GP Practices are required to inform patients that they have a named GP who is responsible for their overall care at the practice, please contact the practice if you wish to know who this is or if you have a preference and we will do our best to accommodate your request.

Patient Access - View your medical records online, order repeat medication, book an appointment.  For more information please contact our reception team who will be able to help you further.

OUR CATCHMENT AREA

Please follow this link to see our catchment area

https://www.primarycare.nhs.uk/publicfn/catchment.aspx?oc=P85018&h=400&w=600&if=0

 NHS CHOICES.... FEEDBACK

If you have had a positive experience please let us know at

https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=45043  

If you would recomend us to Friends and Family please let us know at

https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=45043

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HAVE YOUR SAY!

Would you like to have your say about the services at MD Family Practice?

Please look at the Patient Group Tab for up to date news and feedback from your Patient Group.  New members welcome

Your opinions count.....

Please register online and be part of our online community, we will contact you every few months to ask your opinions on matters that will improve your patient care.  Please click on the link on the right of the page "Patient Group" to join.

Or ring the surgery or email dansonfamilypractice@nhs.net and join our Patient Group which meets every three months.

Please take a moment to fill in our online patient survey, your comments help us to improve the service we offer to you.

If anybody who would like to join the PPG or online community please email dansonfamilypractice@nhs.net .

Please click on the Patient Group Tab..... we need your help, Please help us to improve our services....   Please complete the short survey

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Language Facility on dansonfamilypractice.co.uk

The website is available in any language please go to the further information tab to the right of the screen and go to the bottom there is an option there to translate the website into your desired language.

dansonfamilypractice.co.uk زبان کی سہولت

یہ ویب سائٹ (ویب سائٹ) کسی بھی زبان میں دستیاب ہے. سکرین کے دائیں جانب مزید معلومات کے ٹیب پر جانا اور نیچے براہ مہربانی وہاں وہاں ایک آپشن آپ کے مطلوبہ زبان میں ویب سائٹ کا ترجمہ ہے.

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वेबसाइट पर किसी भी भाषा में उपलब्ध है कृपया आगे जानकारी स्क्रीन के अधिकार के लिए टैब पर जाना और नीचे जाकर वहाँ वहाँ एक विकल्प के लिए अपनी इच्छित भाषा में वेबसाइट का अनुवाद है.

 Obiekt Language On dansonfamilypractice.co.uk

Strona jest dostępna w dowolnym języku przejdź do dalszej karcie informacyjnej do prawej strony ekranu i przejdź do dołu jest opcja tam przetłumaczyć stronę do żądanego języka.

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(Site updated 30/06/2022)
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